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Frequently Asked Questions

Over the years, many people have directed a range of questions at the Tropenmuseum by post, email and phone. Answers to the most frequently asked questions are provided here. If your question is not included, contact us using the accompanying form. contact form 

  • When is the Tropenmuseum open?

    The Tropenmuseum is open Tuesday to Sunday from 10am to 5pm. Also on Mondays on public and school holidays (not summer holiday): 10am to 5pm. On public holidays different hours apply. For more information see the General information for Visitors.

  • I own an exclusive object. Can the Tropenmuseum asses this?

    The Tropenmuseum does not assess objects, we refer you to:

    • Christie's
    • Arts & Antiques Group (formerly Glerum
    • Aalderink - Oriental Art and Ethnografica
    • Michel Thieme - Tribal Art:
    • Polak Works of Art (owner Jaap Polak known AVRO's Between Art and Activities):Polak Works of Art
      Spiegelgracht 3
      1017 JP Amsterdam
      T: (020) 627 9009

  • What are the terms and conditions for ordering images from the collection database?

    Tropenmuseum contract:

    “Agreement between KIT Tropenmuseum collection in Amsterdam, Provider, and Receiver, regarding the provision of visual images of items from the Tropenmuseum collection.

    For retrospective corrections to the bill, the museum charges a €42 administrative fee.

    Visual images are provided according to the requirements of the Receiver, as stipulated in the Application column. If in retrospect the stated requirements do not suffice, the order may be resubmitted at the Receiver’s expense. A new delivery date shall then be arranged.

    Payment signifies agreement to the present terms of supply. The Provider cannot be held liable for damage or loss of the package when delivered by post.

    Delivery will take place within two weeks of receipt of payment, unless otherwise agreed.

    Prior agreement is required for use in a publication. A price for one-time use in a publication may be agreed based on the number of copies and format. Permission is required in advance from the Tropenmuseum.

    A proof copy of the publication shall be supplied to the Provider. A credit line shall be included in the publication stating ‘KIT Tropenmuseum, Amsterdam’.

    Should the aforementioned publication be reprinted, prior permission for a renewed one-off use of the images shall be sought from the museum. Such permission will be subject to the price for one-off use of images then current.”

    Disclaimer:

    Should you encounter any images/photos in this archive to which you may own rights, or to which you may have an objection to their publication on Internet, we kindly request that you contact the collections department of the Tropenmuseum: Phone: +31 (0)20 5688287, or email WebOrderTM@kit.nl”  .

     

Royal Tropical Institute